Provide Sales Crew with the required Brand & Product
knowledge through a detailed Crew Sales Guide.
Conduct sales awareness programmes amongst Crew
members.
Make aware the Cabin Crew regarding onboard
passenger promotions such as “Seasonal & Festive season
promotions” to drive sales further.
Provide training materials to conduct product training
programmes quarterly to coincide with the onboard
programme change to familiarize the Cabin Crew with the
refreshed product range and promotions.
Set target oriented approach for Crew recognition